Privacy policy

The short version: by default, Upright never sells or shares your data. No ads, no trackers, and we don't mine your data. The rest of this page says exactly what we keep and why.

Who we are

Upright is field service software from Sulkta Coop. On this page, "we" means Sulkta Coop, which runs Upright. You can reach us at hello@useupright.com.

This site

This site sets no cookies and runs no analytics, ads or trackers. If you apply for the alpha, we keep what you type into the form: your name, your business name, your trade, your crew size, your email, your phone number if you give one, the tools you use today, and anything you write about what you'd fix first.

To stop spam, this site holds your IP address in memory for a few minutes, and never more than ten. It is never written down or stored with your application.

What Upright holds for your business

When you use Upright, it holds your account, your business's records (like customers, quotes, jobs and invoices), and the contact details of your customers that you enter. That data is yours. Upright uses cookies only to keep you signed in to the app.

What we never do

• We never sell or rent your data.
• By default, we never share it.
• We don't show ads.
• We don't track you around the web.
• We don't mine your data.

When data is shared: only when you turn it on

Some features have to share basic data to work: a payment processor you choose, a texting service you choose, or bringing your clients over from Jobber. Bringing your records over from QuickBooks Online is coming next, and it will work the same way. Data goes to one of those services only when you turn that feature on yourself. Then only what that feature needs goes to that one provider, for your business only. We never send your data to them on our own. Each of those providers has its own privacy policy.

We are adding a plain list to each connection's settings that shows exactly what it sends and where.

AI

Upright has no AI features turned on. If we ever offer one, it will be off unless you turn it on, and we will tell you exactly where your text goes.

Email

Email that Upright sends to your customers goes out from our own mail server. If you apply for the alpha, we will only email you about the alpha.

Where your data lives

On servers we run ourselves, in the United States.

How long we keep things

• Alpha applications: until you ask us to delete yours, or the alpha ends.
• Your account and your business's records: until you delete them. After that, they are removed from our backups as those backups cycle out.

Your rights

You can ask to see, export, correct or delete your data. Email us at hello@useupright.com and we'll take care of it.

Security

We use encrypted connections and we work to keep your data safe. No system is perfect, and we won't pretend ours is.

Children

Upright and this site are not for anyone under 16.

Changes

If we change this policy, we'll post the new version here with a new date.

Contact

Questions about your data? Email us at hello@useupright.com.